Lead Waitress

Local Zone Indonesia · 📍 Binjai · Diposting 2026-10-12
FULL_TIME⭐ TERVERIFIKASI
Rp 20.000.000 – Rp 24.000.000 per month
Local Zone Indonesia is looking for a talented and experienced Lead Waitress to join our team in Binjai. As a Lead Waitress, you will be responsible for managing our dining room staff, ensuring excellent customer service, and maintaining high standards of food and beverage quality. This is a great opportunity for someone who is passionate about hospitality and wants to take their career to the next level.

📋 Tanggung Jawab Pekerjaan

Manage and supervise a team of waitresses to ensure efficient and effective service delivery.,Maintain high standards of food and beverage presentation and quality.,Ensure compliance with health and safety regulations.,Handle customer complaints and resolve issues in a professional and courteous manner.,Assist in training and developing new staff members.,Monitor and maintain accurate records of sales and inventory.,Ensure that the dining room is clean, tidy, and well-maintained.,Work closely with the kitchen staff to ensure timely and accurate food delivery.

🎓 Kualifikasi & Syarat

Minimum of 3 years of experience as a Waitress or similar role in the hospitality industry.,Proven track record of excellent customer service and team management skills.,Strong communication and interpersonal skills.,Familiarity with POS systems and inventory management software.,Ability to work well under pressure and in a fast-paced environment.,Fluent in Indonesian, both written and spoken.,Previous experience in a leadership role is a plus.,Ability to lift and carry heavy objects up to 20 kg.

🛠️ Keahlian

Leadership and team management skillsExcellent customer service skillsStrong communication and interpersonal skillsFamiliarity with POS systems and inventory management softwareAbility to work well under pressureMultilingual skills (Indonesian and English are a plus)
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